Full payment is required at the time of order booking for wholesale purchases.
Orders will be processed within 3-5 business days from the date of order placement.
Shipping takes approximately 5–7 business days from the date of order processing.
The minimum order quantity (MOQ) for wholesale orders is 500 pieces.
Shipping charges will be calculated based on the destination and weight of the order.
Once the order has been shipped, customers will receive a tracking number via email to track the status of their shipment.
We offer international shipping for wholesale orders. However, additional customs duties and taxes may apply depending on the destination country. Customers are responsible for any customs fees incurred.
In the rare event that a shipment is damaged or lost in transit, please contact our customer service team immediately for assistance. We will work with the shipping carrier to resolve the issue as quickly as possible.
Wholesale orders are final sale and are not eligible for returns or exchanges unless the items are damaged or defective upon receipt. Please inspect your order upon delivery and contact us within 7 days if there are any issues with your shipment.
Please ensure that the shipping address provided is accurate and complete. We are not responsible for delays or additional charges due to incorrect address information provided by the customer.
Wholesale orders cannot be canceled once they have been processed and payment has been made. Please review your order carefully before completing the purchase.
For any questions or concerns regarding your wholesale order or shipping, please contact our customer service team at smas.hn@outlook.com or WhatsApp us at +44 7405 873154.
By placing a wholesale order with us, you agree to abide by the terms and conditions outlined in this shipping policy. We reserve the right to update or modify this policy at any time without prior notice.
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